Welcome, valued customers ("Customers"), to https://steelsaigon.com, the official website of Steel Saigon Joint Stock Company and its subsidiaries operating under the brand name STEEL (collectively referred to as "STEEL," "we," or "our"). By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by the Terms & Conditions and Privacy Policy outlined below.
1.1 STEEL: Refers to Steel Saigon Joint Stock Company.
1.2 Club: Any fitness and wellness services, including personal training services, offered by STEEL and accessible to customers.
1.3 Membership: Individuals who have entered into a service contract with STEEL.
1.4 Secondary Member: Individuals sharing a workout package with a primary member.
1.5 Contract: The service agreement signed between STEEL and a Member.
1.6 Website: Refers to SteelSaigon.com, managed and operated by STEEL, serving as the platform for STEEL's fitness and wellness services.
2.1 These Terms & Conditions govern customers' access and use of the website. By accessing the website, customers agree to abide by these terms. If customers do not agree, please refrain from accessing or using the website.
2.2 STEEL reserves the right to amend these Terms & Conditions at any time without prior notice. Changes take effect immediately upon posting on the website. Continued use after updates indicates customer agreement. Customers can cease access if they disagree with any updates.
2.3 All intellectual property rights, including but not limited to information and content published on the website, belong to STEEL or its licensed partners. The website’s content and design are protected under Vietnamese and international intellectual property laws.
2.4 STEEL reserves the right to limit or restrict Customers’ access to parts of or the entire website without prior notice.
2.5 Unauthorized commercial use or third-party representation on the website without written permission from STEEL is prohibited.
STEEL prioritizes Customer data protection. Please refer to our Privacy Policy at SteelSaigon Privacy Policy to understand how STEEL collects and uses customer data when using our services. By using STEEL’s services or providing data, customers agree to allow STEEL to collect, store, and use data as outlined in the Privacy Policy. STEEL assumes no obligation to pay Customers or third parties for the use of Customer information and guarantees adherence to all intellectual property laws and regulations.
4.1 By accessing and using the website, Customers are deemed to have read, understood, and agreed to these Terms & Conditions. STEEL shall not be liable for any damages or losses, whether direct or indirect, arising from the application of these Terms & Conditions.
4.2 Customers bear full responsibility for all issues or damages related to website use, including registration and use of STEEL services unless explicitly due to intentional misconduct or negligence by STEEL. STEEL is not liable for any damage caused by customers or third parties due to violation of these Terms & Conditions or circumstances beyond STEEL's control.
4.3 Customers agree to indemnify STEEL for all damages and losses resulting from Customer or affiliate violations of these Terms & Conditions.
5.1 To register for services on the website, Customers must provide accurate and legal personal information, including name, birthdate, address, phone number, and email. STEEL assumes no responsibility for verifying this information.
5.2 Customers are prohibited from actions that may harm the website or other customer data, including but not limited to:
6.1 These Terms & Conditions and any disputes arising from them shall be governed by Vietnamese law.
6.2 Disputes will be resolved initially through negotiation and mediation. If unresolved, disputes will be referred to the Vietnam International Arbitration Center (VIAC) per VIAC Arbitration Rules, with proceedings in Vietnamese and held in Ho Chi Minh City.
For inquiries or assistance, Customers may contact STEEL through the following: