Lam Anh Ngoc

With over three years of experience in the hospitality industry, I firmly believe that this is not just a job but an inspiring mission—one where I can connect, listen, and deliver personalized experiences to each customer.

To me, hospitality is the art of making a difference through the smallest details: from a clean workout towel and a refreshing glass of water to a well-arranged, comfortable space and the dedicated support of the STEEL team.

Every day at work, I witness customers not only improving their health but also discovering the motivation and spirit to push beyond their limits. Holistic care is the key to helping them maintain workout habits, overcome challenges, and move closer to becoming the best version of themselves.

I take great pride in contributing to the long-term value of customers' physical and mental health. Those moments filled with joy, trust, and motivation from customers are my greatest source of inspiration, fueling my passion and pride in this profession.

At STEEL, I am not merely working—I am fulfilling a mission: to build a healthier and stronger community where every customer feels supported and guided on their journey toward achieving their goals.